BikeArt Privacy Policy

BikeArt are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018). We collect information about you to process your order (for goods, services or hire) and secondly to provide you with the best service possible. We will not email you unless you have given us your consent. We will give you the chance to refuse any marketing emails.

Information we collect
The type of information we will collect about you when you place an order or make a booking (for hire or workshop services) includes:
• Name
• Address
• Phone Number
• Email Address
In addition, for any hire we hold your valid ID and emergency contact name and number.
This information is stored on hard copy records and destroyed immediately on completion of transaction. We will never collect sensitive information about you. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information.
Payments
When you make an online payment for an order or hire you are either passed to our payment provider PayPal. You can read their full Privacy Policy at https://www.paypal.com/gp/webapps/mpp/ua/privacy-full. Or for hire and purchases Barclaycard full Privacy Policy at https://www.barclaycard.co.uk/personal/privacy-policy.

Use of personal information
We use the information you provide for the following purposes:
• To act as security while you are hiring our cycles.
• To ensure we have a point of contact in the event of any problems.
• We may also ask for your telephone number which enables us to contact you urgently if there is a problem.

Your Consent
By submitting information to BikeArt you consent to the collection and use of this information by BikeArt. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Your Email Address
Your e-mail address will only be used to inform you of details and services you have requested from us.
Your e-mail address (if held by us) may be used for our marketing purposes unless you unsubscribe. It is possible to unsubscribe at any time by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. at any time. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the bottom of all marketing emails sent by BikeArt.

Disclosures
We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

DATA PROTECTION COMPLIANCE MANAGER
We have appointed an internal Data Protection Compliance Manager for you to contact if you have any questions or concerns about our personal data policies or practices. Our Data Protection Compliance Manager’s name and contact information are as follows:
Phillip Goodrum
BikeArt
High Lodge Forest Centre
Brandon
IP27 0EX
Phone Number 01842 810090
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.